Privacy Policy & Cookie Statement

Welcome to our website's privacy policy and cookie statement. This policy describes how we collect, use, and protect your personal information when you visit our website or interact with our services, as well as how we use cookies. By using our website, you consent to the practices outlined in this policy.

Why We Collect Information

We collect information from our customers for various purposes, including but not limited to:

  • Remembering you and customizing and improving our website.
  • Keeping you updated on new services, promotions, and others we think you may be interested in.
  • Contacting you about comments and reviews, and other material you submitted on the website.

Types of Information We Collect

The information we collect from you may include:

  • Information you fill in online registration forms on our website, such as your full name, email address, mailing address, telephone numbers, preferences, and financial, credit, and debit card details.
  • Information collected through cookies. Please refer to our Cookie Policy below for more details.
  • If you register via Facebook Connect or Google Sign-In, we may also collect information associated with your social media account.

Use of Information

The information we collect from you may include:

  • Remembering You and Customizing the Website: We use the information collected to enhance your experience on our website. By gathering certain details, such as your preferences and login credentials, we can remember you and tailor your experience to better suit your needs. This includes features like saving items in your shopping cart, personalizing content, and optimizing the layout and functionality of our website based on your interactions.
  • Keeping You Updated: We may use the information we collect to keep you informed about new services, promotions, and other offerings that we believe may be of interest to you. This could include sending you newsletters, promotional emails, or targeted advertisements based on your preferences and past interactions with our website
  • Contacting You: Additionally, we may use your information to contact you regarding comments, reviews, or other material you have submitted on our website. This allows us to address any inquiries, feedback, or concerns you may have and to improve our overall customer service experience.

Maintaining Privacy

We are committed to ensuring the privacy and security of your personal information. While we take reasonable precautions to protect your data, including the implementation of various security measures, it is important to acknowledge that no method of data transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to maintain the highest standards of security, we cannot guarantee that your information will always be 100 percent secure.

Disclosure of Information

We may disclose your information to third parties in the following circumstances:

  • We will not disclose your information to third parties for their marketing purposes without your explicit consent.
  • We may share your information with our associated companies or third parties for direct marketing purposes if you have provided your consent.
  • We may share your information with relevant third parties for the purpose of processing yacht reservations, sharing data relevant to your sailing holiday, or validating accuracy. These third parties are bound by confidentiality clauses to protect the privacy and security of your information.
  • We may share your financial information with relevant payment providers and financial institutions to handle payments securely and efficiently.
  • We will comply with any court order or legal obligation requiring the disclosure of your information.

Opt-Out Options

If you no longer wish to receive direct marketing or information from us, our associated companies, or third parties, or if you no longer want us to pass your information to third parties, please email us at hello@boatyn.com. We will promptly honor your request and ensure that you are removed from our marketing lists and that your information is not shared with third parties for marketing purposes.

Compliance with Applicable Laws

We comply with the Data Protection Act 1998 and the Regulation of Investigatory Powers Act 2000, which govern the collection, use, and storage of personal data in the United Kingdom. Our practices are in accordance with these laws to ensure the protection and privacy of your information.

Cookie Policy

What is a Cookie?

A cookie is a small piece of data stored on your computer or mobile device by your web browser while you are browsing our website. Cookies are commonly used to make websites work more efficiently, as well as to provide information to website owners about how users interact with their sites.

How Are Cookies Used?

We use cookies for various purposes to enhance your experience on our website, including but not limited to:

  • Functionality: Some cookies are essential for the functioning of our website. They enable basic functions like page navigation, account authentication, and access to secure areas of the website. Without these cookies, certain features of the website may not function properly.
  • Performance: We use cookies to collect information about how visitors use our website, such as which pages they visit most often and if they encounter any error messages. This helps us improve the performance and usability of our website.
  • Analytics: We use cookies to understand how visitors interact with our website by collecting and reporting information anonymously. This allows us to analyze trends, track user behavior, and gather demographic information for marketing and optimization purposes.
  • Personalization: Cookies enable us to remember your preferences and customize your experience on our website. For example, we may use cookies to remember your login details, language preferences, or shopping cart contents for future visits.
  • Advertising: We may use cookies to deliver personalized advertisements to you based on your interests and browsing behavior. These cookies track your interactions with our website and may also be used by third-party advertisers to deliver targeted ads on other websites.

By using our website, you consent to the use of cookies as described in this Cookie Policy. You can manage your cookie preferences and opt-out of certain types of cookies by adjusting your browser settings. However, please note that blocking or deleting cookies may impact your experience on our website and some features may not be available.

Updates to Privacy Policy and Cookie Statement

We may update our privacy policy and cookie statement from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates. Your continued use of our website after any changes indicates your acceptance of the updated policy.